Returns/Warranty Claims Terms and conditions apply, be sure to register your product for warranty coverage with the manufacturer’s website. All product returns (unopened,unused product) to be shipped directly to Canna Closet, customer refunded minus shipping and 15% restocking fee within 15 days of purchase. Proof of purchase is necessary. Products that have been opened and suspect of defects (not used) will be sent directly to Canna Closet within 72 hours of delivery for refund or exchange. Any broken or missing product must be reported within 72 hour of delivery. Glass components not covered under warranty unless broken on arrival.